File Uknown-Cant Play File Error:

Why Does this Happen?

This happens because when we send you more than 1 file, the files are zipped into a folder for easy download. By Default. iPhone and  Android do not recognize zipped folders. You can simply  try to download again on a computer instead, or follow the directions below if you still would like to open the folder on your phone.  

How to Fix?

You can simply download your order to a computer to avoid this issue, or follow these steps below if you would still like to open them on your phone.

iPhone

With the increasing use of smartphones, people are no longer confined to their desktops or laptops to complete tasks like downloading and extracting files. In this article, we will discuss how to download and extract files from a compressed folder using iPhone and Android phones.

What is a compressed folder? A compressed folder is a single file that contains one or more files or folders that have been compressed to reduce their size. This helps in saving space and making it easier to transfer files over the internet. Common compressed folder formats include .zip, .rar, .tar, and .gz.

Downloading and Extracting Files on iPhone Apple’s iOS doesn’t have a built-in file manager, so the process of downloading and extracting files is a bit more complicated than on Android. Here’s how to do it:

Step 1: Download a File Manager App The first step is to download a file manager app. There are several options available on the App Store, including Documents by Readdle, FileApp, and iZip.

Step 2: Download the Compressed Folder Next, download the compressed folder that you want to extract. You can do this through your web browser or by using a file-sharing app like Dropbox or Google Drive.

Step 3: Open the File Manager App Open the file manager app that you downloaded in Step 1. Most file manager apps have a “Downloads” section that will show you all of the files that you have downloaded.

Step 4: Extract the Files Find the compressed folder that you downloaded in Step 2 and tap on it to select it. Then, tap the “Extract” button to extract the files. You can choose to extract the files to the same location or to a different folder.

Downloading and Extracting Files on Android Unlike iOS, Android has a built-in file manager that makes it easier to download and extract files. Here’s how to do it.

Android

Downloading and Extracting Files on Android Unlike iOS, Android has a built-in file manager that makes it easier to download and extract files. Here’s how to do it:

Step 1: Download the Compressed Folder The first step is to download the compressed folder that you want to extract. You can do this through your web browser or by using a file-sharing app like Google Drive or Dropbox.

Step 2: Open the File Manager App Open the file manager app that came with your Android phone. Most Android phones have a “Downloads” section that will show you all of the files that you have downloaded.

Step 3: Extract the Files Find the compressed folder that you downloaded in Step 1 and tap on it to select it. Then, tap the “Extract” button to extract the files. You can choose to extract the files to the same location or to a different folder.

Conclusion Downloading and extracting files from a compressed folder is a common task that can be done on both iPhone and Android phones. While the process is a bit more complicated on iOS, it is still possible with the help of a file manager app. On Android, the built-in file manager makes the process much easier. With these steps, you can easily download and extract files from a compressed folder on your smartphone.